Updating First Aid 98

About the update

• The 5.03 update makes First Aid compatible with Windows 98.
• A new Internet Registration Wizard replaces the Web-based registration found in earlier releases of First Aid 98. The Wizard appears during installation, and is available from the Options menu in First Aid, as well as from the
  Start/Program Files/CyberMedia First Aid 98 menu.
• New virus pattern file (362) updates First Aid’s anti-virus protection.
• First Aid’s Application Check now supports a larger number of applications.
• If you upgrade your PC to Windows 98, First Aid will not allow you to restore BackTrack snapshots taken under Windows 95. These snapshots contain Windows 95-specific information, and will not work with Windows 98. BackTrack deletes snapshots leftover from Windows 95 when it first runs under Windows 98. If you need to restore a Windows 95 snapshot, make sure to do so before upgrading to Windows 98.

Note: If you are upgrading to First Aid 5.03 from First Aid 5.01 or earlier, the 5.03 update includes all of the enhancements contained in the 5.02 update:

• The 5.02 patch addresses several bugs in First Aid, and improves overall performance
• Better integration with all versions of Microsoft’s Internet Explorer and Netscape Navigator
• Minor issues related to dial-up networking have been fixed
• Advisor: Printing issues with First Aid’s Advisor are fixed, and Advisor is now capable of fixing a greater number of PC problems.
• Expanded number of problems can be detected and fixed
• Enhanced AutoFix capabilities

CyberMedia’s recommendations for a trouble-free install

A failed installation can cause software problems that are difficult to track down. The major causes of installation failure are:

• Hard drive errors
• Temporary files that conflict with the installation
• Attempting to install while other software is running

Follow the procedure outlined below and minimize the affect that these common conditions may have on your installation.

Step 1: Clean up your drive

1. Run the Windows hard drive utilities ScanDisk and Disk Defragmenter to identify and fix any errors on your hard drive:
   

• Click Start on the Windows taskbar, and then click
  Programs/Accessories/System Tools/Scandisk. The ScanDisk window appears.
• In the ScanDisk window, select Standard and Automatically fix errors (these are the default settings).
• Click Advanced. The Advanced Settings dialog box appears. Make sure the following settings are selected:

• Only if errors found
• Replace log file
• Delete
• Free
• Ignore the other options, and click OK. Click Start. ScanDisk begins scanning your drive for errors. Depending on the size of your hard drive, ScanDisk may take several minutes to complete its job.

• When ScanDisk is finished, close ScanDisk and start Disk Defragmenter (located in the same place as ScanDisk). Click OK to start Disk Defragmenter. Depending on the speed of your computer and the size of your drive, disk defragmentation may take several minutes to complete. Exit Disk Defragmenter when it is finished defragmenting your disk.

Step 2: Remove temporary files

Delete the contents of the Windows/Temp folder:

• Double-click the My Computer icon on your desktop. The My Computer window opens. Double-click the C: drive. You are now viewing the contents of your hard drive.
• Double-click the Windows folder. The Windows folder opens. Double-click on the Temp folder, which will appear beneath the Windows folder.
• Click Edit>Select All. All of the items in your Temp directory are now selected.
• Press the Delete key on your keyboard to delete the files. If Windows asks about deleting files, click Yes.
• Click Start/Shut Down, select Restart the computer, and click Yes to restart your machine.

Step 3: Close other software

Disable all running software:

Close all open applications. Use Alt-Tab to switch to each open window.
You are now ready to install your new software.