Santa Monica, CA - June 17, 1996 - Today's computers contain dozens of parts and software products - from dozens of different manufacturers. It's hard to keep track of which product came from what company, especially when you're having a problem and need help fast.

The new Tech Support Yellow Pages™ from CyberMedia® makes it easier to find help. This 300-page book plus bonus Microsoft Windows® 3.1 and Windows® 95 CD-ROM (suggested street price $19.95) is a guide to over 2,000 technical support resources, including Internet Web site addresses and online forums.

Modeled after a telephone book, the Tech Support Yellow Pages has handy thumb tabs to help find manufacturers of accessories, computer systems, storage devices, applications, education and entertainment software, programming tools, utilities and more.

A valuable resource for home users, system administrators and computer industry professionals alike, the Tech Support Yellow Pages also includes a list of 500 computer user groups, a glossary of computer terms, tips on trouble-shooting PC problems and advice on how to get the most out of a tech support call.

"It seems like just when you need help the most, you discover that your manual is missing, or worse yet, the dog ate it. And sometimes when you do finally find the number and call, it's been disconnected," said Scott Shea, CyberMedia product marketing manager. "The Tech Support Yellow Pages is the most up-to-date source of contact information on hardware and software companies you can find in one place".

Bonus CD-ROM is Internet-Aware
Included is a bonus CD-ROM with a Windows-format help file that makes it easy to search for a company by name to find their technical support hotlines and mailing address. The CD-ROM also includes hyper-links to vendor Web sites - after connecting to your existing Internet provider, just click on an Internet URL (web page address) and the Tech Support Yellow Pages software will automatically launch your web browser, quickly linking you to the vendor's web site. The CD-ROM also includes "key" and "go" words for popular Online Services such as CompuServe and America Online. These quick access features make it easier to locate the latest technical support information, bug fixes, and drivers on-line.

Useful for Laptop Owners
The CD-ROM is also useful for travelers using laptop computers - and makes it easy to search for help while on the road. The soft-bound book's convenient size easily fits in most PC laptop cases.

Availability
The Tech Support Yellow Pages is currently shipping to major computer distributors, including Ingram-Micro and MicroCentral. It will be available soon through major book and computer stores nationwide, or direct from CyberMedia by calling 1-800-PC-1ST-AID (1-800-721-7824).

System Requirements
The CD-ROM requires a minimum 386SX PC running Windows 3.1 or Windows 95 with minimum 4 MB of RAM; VGA or better monitor and CD-ROM drive. To access the Internet features, an Internet browser, Internet provider and 14.4 bps modem are required. Compatible with CompuServe, Microsoft Internet Explorer, Netscape, and many other stand-alone Internet browsers.

CyberMedia, the AutoFix company, is widely recognized for its best-selling First Aid family of software products which automatically fix software problems on Windows 3.1 and 95 PCs. CyberMedia develops and markets self-help products and services that automatically prevent and fix the most common software and hardware problems. Founded in 1991, CyberMedia is privately held with company headquarters at: 3000 Ocean Park Boulevard, Suite 2001, Santa Monica, CA.To order, call 800-PC1ST-AID (800/721-7824) or visit the CyberMedia web site at www.cybermedia.com, for additional product information. CyberMedia can also be contacted at the redesigned America Online forum (keyword: CYBERMEDIA) or CompuServe forum (GO CYBERMEDIA).


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MEDIA CONTACT:
Giselle Bisson
CyberMedia
(310)581-4700 x261
giselle@cybermedia.com