SANTA MONICA, CA - April 4, 1997 - In an move to strengthen its position as a leading developer of automatic service and support software for personal computers, CyberMedia (r) Inc. (NASDAQ/NMS:CYBR) today announced that it has acquired the worldwide distribution rights to MicroHelp Uninstaller (tm) from Los Angeles-based Luckman Interactive.

"This acquisition enhances our problem-fixing technology, leverages our retail and international marketing strengths, and rounds out our product line so we can offer a more complete solution to the most common PC problems," said Unni Warrier, president and CEO of CyberMedia.

By adding Uninstaller to its product line, CyberMedia will now market three of America's top 15 best-selling retail business software titles - First Aid 97 (r) (#4), Oil Change (tm) (#15) and Uninstaller (#9). (According to January, 1997 PC Data Report.)

Uninstaller is the world's number one best-selling PC Windows cleanup software, available in retail stores in the US, Europe and Japan, and widely recognized by leading personal computer magazines as the best uninstall utility in the industry. It was rated "Editor's Choice" in the April 8, 1997 issue of PC Magazine.

CyberMedia expects to ship Uninstaller, with new packaging, to stores worldwide in the second quarter of 1997. Effective immediately, all Uninstaller marketing support, distribution, customer service and future development will be handled by CyberMedia. Utilizing their exclusive Oil Change (tm) automatic update technology, CyberMedia will modify Uninstaller so later versions of its knowledge base can be easily updated via the Internet with the latest problem-fixing information.

Enhances Problem-Fixing Technology
The acquisition is strategically important to CyberMedia because the technology in Uninstaller is compatible with CyberMedia's existing problem-fixing technologies, all based on its underlying ActiveHelp (tm) architecture.

Using a common ActiveHelp technology, all CyberMedia products first scan the PC to search for potential problems locally. They then automatically reach out via the Internet to HelpCentral (TM), a vast knowledge base of continually-updated problem-fixing information that is stored on CyberMedia's Internet server. The Uninstaller knowledge base contains detailed information on critical .dll (dynamic link library) files and links - information that can be stored on HelpCentral and utilized by current and future CyberMedia products.

Fixes Wider Range of Problems
A significant number of PC problems occur when applications are not removed properly. Too often, users just delete an application folder, thinking that they have removed all traces left by the application, when in fact all the 'links' that point to it are still installed. In addition, they might delete shared 'dlls' which can cause other programs that depend on that 'dll file' to stop working.

"Uninstaller is the perfect addition to our strategy to offer a complete automatic service and support solution to all personal computer users. Many people mistakenly believe that Windows 95 eliminated the need for uninstallers. In fact, Windows 95 uninstalls only a small subset of applications," said CyberMedia chief technology officer Brad Kingsbury. "With this acquisition, CyberMedia has not only gained a market leader - we are substantially improving our ability to fix and prevent a wider range of PC problems."

Award-Winning Bestseller
Uninstaller frees up hard disk space, safely and easily, by removing unused applications on Windows 95 or NT systems. Uninstaller scans your system and identifies all the relationships between programs and files. It then automatically decides which files are safe to remove and doesn't touch the ones you need - never removing a critical Windows system file.

Following comprehensive tests, PC Magazine, which awarded both CyberMedia's First Aid 97 and Uninstaller 4.0 its prestigious "Editor's Choice" award, noted: "Uninstaller 4 upholds the program's long-standing reputation for safety, power and simplicity...Uninstaller is the ideal housecleaner for your overstuffed system."

In addition to Editor's Choice, Uninstaller has received the Computer Reseller News Test Center "Recommended", HomeOffice Computing Editors' Pick, PC Magazine Technical Innovation and Windows Magazine Win 100 awards.

About Luckman Interactive
Luckman's products include: Web Commander(tm), which offer customers the capability of economically creating and managing their own secure Web sites (for Microsoft Windows 95 and Windows NT); Net Commander, Your All-In-One Internet Package(tm) with everything you need to use the Internet (for Windows 3.1, Windows 95 and Mac(r); World Wide Web Yellow Pages for Windows 3.1, Windows 95 and Mac; Web Studio(tm), an all-in-one integrated suite of applications for creating Web sites; WebEdit, the industry's leading HTML editor; and ISP Connect(tm), the only turnkey electronic registration system for Internet Service Providers.

Luckman Interactive, Inc., is a leading provider of client/server software, Web directories, and information content for the Internet. The privately held development company has principal offices at 1055 West 7th Street, Los Angeles, CA 90017. For information, call 1-213-614-0966. Luckman Interactive's Web address is http://www.luckman.com.

About CyberMedia
CyberMedia mission is to empower computer users to fix computer problems on their own -- before they need to call technical support hotlines for help. The leading supplier of automatic service and support solutions for PC users, the company's ActiveHelp product line includes First Aid, Oil Change, Uninstaller and the Tech Support Yellow Pages.

CyberMedia's products are distributed in over 4,000 retail stores in the United States, from WalMart to CompUSA; internationally in Germany, Canada, Italy, France, Austria, Switzerland, the United Kingdom and Australia; via OEM distribution partners including AST, Sony, Fujitsu, Packard Bell-NEC and Phoenix Technologies; and on the Internet through leading online resellers, and CyberMedia's web site.

Founded in 1991, CyberMedia (NASDAQ:CYBR) employs over 170 with company headquarters at 3000 Ocean Park Boulevard, Suite 2001, Santa Monica, CA and offices in San Jose, CA. To order, call 800/721-7824 or visit the CyberMedia web site at http://www.cybermedia.com.

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PRESS CONTACT:
CyberMedia, Santa Monica
Giselle Bisson, 310/581-4700 (ext. 261)
giselle@cybermedia.com

INVESTOR RELATIONS:
Jeff Beaumont
CyberMedia
(310)581-4700
jeff@cybermedia.com