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CyberMedia Ships UnInstaller(TM) 4.5 Software -- 50% Faster, Safer, More Thorough Removal of Unwanted Personal Computer Files;

Now Uses Oil Change(TM) Automatic-Update Technology -- Updates Itself Via The Internet With a Single Click

SANTA MONICA, Calif., May 13 /PRNewswire/ CyberMedia, Inc. (Nasdaq:CYBR) is now shipping a faster, Internet-enhanced version of UnInstaller(TM), the world's safest PC Windows cleanup software. Award-winning UnInstaller software thoroughly removes unwanted applications and files from personal computers running Microsoft(R) Windows 95 or Windows NT 4.0. and is now available at retail stores nationwide and in electronic malls on the Internet for an estimated retail price of $39.95.

As previously announced, CyberMedia acquired worldwide distribution and future development rights to UnInstaller 4.0 from Luckman Interactive in April, 1997. The product was originally developed by MicroHelp of Atlanta, GA, which was acquired by Luckman Interactive in 1996. CyberMedia has enhanced the product and repackaged it in a bold, new box (designed to look like a laundry detergent box).

``For more than five years, UnInstaller has been the safest product to thoroughly clean up PC files,'' said CyberMedia Vice President of Marketing Srikanth Chari, ``Only a month after acquiring it, CyberMedia has already improved UnInstaller -- it now scans files 50 percent faster, cleans more thoroughly-including Internet-related junk files--and supports an even larger base of applications. It doesn't just sweep problems under the rug, it eradicates them.''

Windows Sources compared the three leading uninstall software products in its January, 1997 issue and concluded that UnInstaller is ``even more careful than Quarterdeck's CleanSweep 95 and Remove-It, so if you want to reclaim hard disk space with a minimum of nail-biting, give UnInstaller a close look.''

What's New in UnInstaller(TM) 4.5
Now enhanced by CyberMedia, UnInstaller 4.5 scans files 50 percent faster than version 4.0, integrates CyberMedia's Oil Change(TM) technology to deliver regular updates to the software and knowledge base over the Internet with a single click, removes Internet-related junk files, and cleans up unwanted files from an even larger base of applications.

Bundled in the package is Dr. Solomon's FindVirus software to quickly detect and remove computer viruses from hard disks, floppies and files - including Internet downloads. Registered UnInstaller 4.5 users receive unlimited, free technical support from CyberMedia.

UnInstaller 4.5 now uses CyberMedia's Internet-based ActiveHelp(TM) architecture and Oil Change automatic-update technology, so it's always up-to- date with support for the newest software products. A single click on the Update button pulls in all the latest improvements to the software and knowledge base via the Internet.

Why Every PC Needs UnInstaller(TM) 4.5
A personal computer can quickly become overloaded with unnecessary software and files that slow it down and cause unexpected problems. Every time new software is installed, it leaves ``fingerprints'' all over the PC. The installation process typically adds files in numerous directories and places entries in various configuration files.

Regular Internet use tends to make the situation worse by stockpiling huge cache and temp files from Web sites on the PC's hard disk. Studies show that Internet surfers also frequently download new shareware products, which they delete later.

This clutter can significantly reduce available hard disk space, reduce system speed, and cause conflicts. Unless users are extremely careful when removing unwanted applications and files, they can accidentally delete critical or shared files causing other software to fail later.

The uninstall feature built into the Windows 95 operating system can get rid of some of this clutter, but it typically leaves behind many small files and won't help at all with 16-bit applications or junk files created by a Web browser. UnInstaller 4.5 takes on all these cleanup tasks that Windows 95 can't touch.

Key Features: UnInstaller(TM) 4.5
UnInstaller 4.5 is the fast, smart, safe, thorough and easy way to keep a personal computer running like new.

  • Fast - 50 percent faster than UnInstaller 4.0
  • Smart - moves applications to other drives, folders or computers with all links intact; automatically updates itself and its knowledge base via the Internet using
  • Oil Change and ActiveHelp technology
  • Safe - extensive knowledge base and automatic backup prevent cleaning accidents
  • Thorough - removes 16-bit applications and Internet-related junk files that the uninstall feature of Windows 95 leaves behind; supports a broader knowledge base of applications than competing uninstall applications
  • Easy - identifies unnecessary files and suggests those that can safely be removed

Technical Support and Upgrade From Earlier Versions
UnInstaller 4.5 comes with an unconditional 60-day money-back guarantee and unlimited, free technical support via telephone, e-mail or a user-to-user discussion group at the CyberMedia Web site. For technical support, phone 310-581-4710 on weekdays 7 am - 5 pm PST, e-mail support@cybermedia.com, or visit the discussion group at www.cybermedia.com. CompuServe users can enter GO CYBERMEDIA, and America Online users can enter KEYWORD: CYBERMEDIA.

Registered users of any previous version of UnInstaller can upgrade to version 4.5 for $19.95 by phoning the sales department at 1-800-721-7824.

System Requirements
UnInstaller 4.5 requires an IBM or 100-percent-compatible personal computer with an Intel 486DX or higher processor (Pentium recommended), Microsoft Windows 95 or Windows NT 4.0 operating system, 8 megabytes (MB) of free hard disk space, a minimum of 8 MB RAM, and a VGA or higher video adapter. An Internet connection is needed to use the Oil Change update feature.

About CyberMedia
CyberMedia's mission is to empower computer users to fix computer problems on their own, before they need to call technical support hotlines for help. It is the leading supplier of automatic service and support solutions for PC users. The company's ActiveHelp product line includes First Aid(TM), Oil Change, UnInstaller, and the Tech Support Yellow Pages.

CyberMedia products are distributed through more than 10,000 retail stores in the United States, including WalMart and CompUSA, and are available for sale on the Internet through leading online resellers as well as the CyberMedia Web site. They are distributed internationally in Germany, Canada, Italy, France, Austria, Switzerland, the United Kingdom and Australia and are also available from OEM distribution partners, including AST, Sony, Fujitsu, Packard Bell-NEC and Phoenix Technologies.

Founded in 1991, CyberMedia employs more than 190 people, with headquarters in Santa Monica, CA and offices in San Jose, CA. For additional information contact CyberMedia, Inc., 3000 Ocean Park Boulevard, Santa Monica, CA 90405; phone 310-581-4700; fax 310-581-4720

Giselle Bisson 
Public Relations Manager 
CyberMedia, Inc. 
3000 Ocean Park Blvd. 
Santa Monica, CA 90405 
310-581-5961 
giselle@cybermedia.com