Santa Monica, Calif. -- November xx, 1997 -- In an agreement that demonstrates the growing importance of automatic service and support to enhance customer satisfaction levels, CyberMedia, Inc. (NASDAQ:CYBR) announced today an agreement with Broderbund Software, Inc. (NASDAQ:BROD). Through its Web site, Broderbund is offering CyberMedia's Oil Change(tm) automatic software update technology to all users of its PC games, including Riven(tm), the long-awaited sequel to Myst®, the best-selling computer game of all time.

With Oil Change, Broderbund makes it easy for customers who buy any game titles published by its Red Orb Entertainment Division, including Riven, Warlords(tm) III or Take No Prisoners(tm) to update their computer systems to the latest sound and video drivers and patches. Broderbund expects to enhance customer satisfaction levels by making it quicker and easier for game players to get to the fun of actually playing the game.

"Our products are designed for entertainment," said Ken Goldstein, vice president and general manager of Broderbund's Red Orb Entertainment Division. "Outdated drivers in the user's computer can undermine this experience, and conventional methods for obtaining updates can be frustrating and time-consuming, especially for new users. Our goal is to make it easy for our customers to improve the performance of their systems, so they can have the best possible experience with our products. CyberMedia's Oil Change provides an ideal automatic update solution for our customers."

Available Now at the Broderbund Web Site
Oil Change recognizes whether Riven--or another Broderbund game--is installed, scans the PC, and automatically identifies incompatible sound, video, and other device software (drivers) that can interfere with Riven's rich music, vivid ambient sound, and gorgeous visuals. If needed, Oil Change also locates Broderbund software patches to augment the game itself. Then, with user permission, Oil Change automatically installs the patches.

A flyer in the computer game package alerts users that the free-trial version of Oil Change software is available now as a download at the Red Orb Entertainment Web site (www.redorb.com). This special version of Oil Change will update the following products for 60 days: sound & video drivers (more than 1,000 supported), Riven, Warlords III, Take No Prisoners, Microsoft Windows® 95, Netscape Navigator, Microsoft Internet Explorer, and all CyberMedia products, including First Aid 97, First Aid 98, Oil Change, UnInstaller, and Guard Dog Deluxe.

At the end of the free-trial period, users have the option of upgrading to standard Oil Change software with a full year of update service for $19.95.

In the future, Red Orb Entertainment plans to make Oil Change available for all of its computer game products.

About Oil Change(tm)
CyberMedia's Oil Change works like a "digital oil change." It automatically replaces outdated software and hardware drivers with new, clean updates. These updates are freely available on many Web sites, but are time-consuming to locate manually. Oil Change scans the PC to see what's needed, checks the Internet for the latest list of available updates, and then, with the users permission, automatically installs them. Oil Change updates are available for thousands of products, including hundreds of best-selling games. New updates are continually added to the Oil Change knowledge base by CyberMedia's OEM partners and by its engineering team.

About Red Orb Entertainment
Red Orb Entertainment, a division of Broderbund Software, Inc., is dedicated exclusively to the development of imaginative, high quality entertainment software for a broad range of game enthusiasts. In addition to developing entertainment software within the Red Orb Entertainment studio, Red Orb Entertainment publishes entertainment software from several of the industry's leading entertainment software development companies. Red Orb's Web site is located at www.redorb.com.

Broderbund Software, Inc. develops, publishes and markets a broad line of interactive software for use in homes, schools and small businesses. Since its founding in 1980, Broderbund has pioneered innovative award-winning products that take advantage of the latest technologies. Broderbund has a successful track record of identifying and capitalizing on emerging trends. Broderbund's web site is located at www.broderbund.com.

About CyberMedia
CyberMedia's mission is to help computer users, anytime, anywhere with a complete set of products and services that provide the highest quality of immediate help to computer users at home and work, all over the world.

CyberMedia's ActiveHelp(TM) retail product line includes First Aid, to fix Windows problems automatically; Oil Change(TM), to update PCs with the latest bug fixes, patches and drivers; UnInstaller®, to clean Window's applications; and Guard Dog Deluxe(TM), to automatically safeguard Internet security and privacy.

Founded in 1991, CyberMedia (Nasdaq: CYBR) employs more than 250, with company headquarters in Santa Monica, CA, and offices in San Jose, CA, Portland, OR, Washington, D.C., Japan, Ireland, and India. For additional information contact CyberMedia, Inc., 3000 Ocean Park Boulevard, Santa Monica, CA 90405; phone (310) 664-5000; fax (310) 664-4720; or visit the CyberMedia Web site .

Note: CyberMedia, Oil Change, Guard Dog, First Aid, UnInstaller, and the CyberMedia logo are trademarks of CyberMedia, Inc. All other trade names are trademarks of their respective owners.

Press Contact: Giselle Bisson (310) 664-5261; giselle@cybermedia.com