SANTA MONICA, CA - July 15, 1996 - NEC Technologies Corp. personal computers will now be easier and less expensive to use. NEC Technologies will bundle First Aid® 95 Deluxe, the best-selling instant technical support product from CyberMedia™, with all of its PowerMate® family of corporate personal computers, scheduled to ship later this summer.

"NEC's PowerMate family of corporate PC systems will be easier to use, and less expensive to support with the addition of First Aid 95 Deluxe," said Cliff Apsey, Director of Product Marketing, NEC Technologies, Commercial Systems. "According to business research firms, the annual cost of owning each PC in a network is about $11,900, and system management alone can account for almost half of this cost. By offering First Aid 95 Deluxe to our customers, we hope to significantly reduce end user downtime and system management costs for our customers - as well as reducing our own technical support call volume."

First Aid 95 is a simple-to-use, self-help technical support software package that automatically intercepts system crashes and solves many common Windows® 3.1 and Windows 95 software conflicts. First Aid 95 Deluxe can significantly enhance user satisfaction and reduce the number of technical support calls that software vendors, hardware vendors and corporate help desks receive.

"We are delighted to be working with NEC to make their computers easier to use and support," says CyberMedia president and CEO Unni Warrier. "At least 90% of the calls received by hardware vendor tech support hotlines are caused by the software installed on the machine -- not hardware itself. Yet the hardware vendor is the first to get a call for help. First Aid can intercept crashes and fix many of these software problems automatically, reducing the number of calls that hardware vendors receive."

For over two years, CyberMedia has been listening to First Aid users and vendors to develop and refine to provide the best possible solution for their problems. First Aid 95's unique AutoFIX® (patent pending) feature is a proven and tested technology.

CyberMedia has sold more than 1,000,000 copies of First Aid to more than 4,000 stores worldwide. First Aid 95 is one of the top 10 best-selling retail software products in America; in March, the only Windows 95 application that outsold First Aid 95 was the Microsoft Windows 95 operating system itself.

Recently CyberMedia shipped First Aid 95 Deluxe, Network Edition, a special version for systems administrators; and Oil Change, a new technology that automatically updates all the software on a personal computer over the Internet.

CyberMedia develops and markets self-help products and services that automatically prevent and fix the most common software and hardware problems. Founded in 1991, CyberMedia is privately held with company headquarters at: 3000 Ocean Park Boulevard, Suite 2001, Santa Monica, Calif. Phone: 310/581-4700. To order, call 800-PC1ST-AID (800/721-7824) or visit the CyberMedia web site and select "Try and Buy."

CyberMedia can also be reached by signing on to America Online (keyword: CYBERMEDIA) or CompuServe (GO CYBERMEDIA).




MEDIA CONTACT:


Giselle Bisson,
CyberMedia
310/581-4700
giselle@cybermedia.com